Shipping Price

If your order More than $40(Or £32,AUD57.6,CAD52 ), It is free shipping shipment term to you,and the package can be checked by using the tracking number shown in the order tracking. we will provide the tracking numbers for you.

If the Order amount less than or equal to $40.we will charge you a shipping fee($6.5 or £5.2,AUD9.36,CAD8.45 ),then you can place the order.

If you want to use other fast courier, you need to pay some renewal fee, you can also leave a message to tell us what shipping time you need, and we will try to meet your request.

When we get the order, we will send you the goods within 24~48 hours during weekdays or 48~96 hours during weekend and other holidays.

After we send the order to you, there will be a tracking number for you, and the website service system will send you an email, if you have not received the email, please check your SPAM mailbox, the email will be there!

Shipping Method

Lightmalls has partnership with Priority Shipping Line,China Post,HongKong Post, ePacket,EMS ,DHL and UPS and other Professional battery goods shipping term.

- Registered Airmail (For orders weight up to 2kg) *
- Air Parcel,(For orders weight between 2kg and 20kg) **
- Express Mail (For some specific countries, items or customer request)

* What is the Registered Airmail? The Registered Airmail provides a registration number that can be used for tracking the delivery status online (on our carrier site). For some specific counties such as United States, the registration number can go through their post system for example on usps.com for further tracking.

** Air Parcel only available for parcel over 2kg and less 20kg, or sum of package length, wideness, highness over 90cm, or sum of any two-part over 60cm. Basically, Air Parcel has the same transport time as Register Airmail needed. Air Parcel also provided free register number to trace online.

Note: We ship from HongKong(ShenZhen). The Registered Airmail Services is the standard delivery method in Lightmalls.com.If your order amount up to USD40,we will choose Registered Air Mail to ship the goods to you,And if your order is under USD40,the extra to shiping with tracking number is USD6.5(Due to the Covid-19).

Ship Out Notification

Usually when the parcel leaves our warehouse we will update customer the date and related shipping information such as registration/tracking number to customer’s email that registered on Lightmalls.com.

Note: The parcel will be transported from our warehouse to Singapore Post or HongKong Post logistic center for ship processing before shipped. This course may take some time therefore the date we stated in shipping notification is not the actually shipping out date. Therefore the online tracking status may not be available immediately until the shipping data is updated in system, customer can wait 1-2 days for tracking.

“Gift” Mark Service

Lightmalls.com knows about there maybe import tariffs or other fees picked up by customer’s country for international purchase, and we always try our best to legally minimize your import duties (or GST or V.A.T. or other Taxes). All of our parcels will be declaimed as “Gift” to help customers minimizing the tariffs. In the most cases, there may be none duty payable. However, if any additional charges generated for customs clearance must be borne by customer.

Estimated Delivery Time

All orders must be processed before they are shipped. The total time to receive your Lightmalls.com order is split into two parts: Processing Time and Shipping Time. Please use the chart below to help gauge how long it will take to receive your order.

Shipping  & Delivery time

  • Almost all orders will be shipped within 1~2 business day after payment.
  1. Items shipped to Via Priority Shipping & Registered AirMail with tracking number or Others Express carrier.
  2. About the Customs fee,Normally,we will write the value less than USD40 on the parcel or following your request.

Countries

 Delivery Time

 

5-9   Days

10-15 Days

16-20 Days

18-23 Days

25-30 Days

More than 30 Days

United States

80%

15%

2%

1%

1%

Less than 1%

Canada

30%

50%

10%

5%

3%

Less than 2%

United Kindom

80%

15%

3%

1%

1%

Less than 1%

France,Spain,Italy,Germany

75%

15%

8%

1%

1%

Less than 1%

Australia,New Zealand

30%

50%

10%

7%

3%

Less than 2%

Russia

15%

40%

30%

10%

4%

Less than 1%

Brazil

2%

5%

15%

15%

40%

About 23%

Most Euro Countries

40%

50%

8%

1%

1%

Less than 1%

Most America Countries

1%

5%

12%

10%

43%

About 29%

Most Africa Countries

1%

5%

10%

10%

40%

About 34%

Most Asia Countries

20%

40%

20%

10%

8%

Less than 2%

However, it may delay due to industrial strike action, severe weather, custom reasons or peak seasons, such as Christmas/New Year Holidays.

Processing time differs from category to category. Refer to the table below for more precise processing and shipping times to better estimate when you will receive your order.

Processing time = From the time we receive your order to when we packaging it, 1-2 business days are needed to check your order, confirm your payment and verify your address.
Please pay attention to that we do not process your orders on weekend or holidays. Therefore, please allow another 1-2 business days to process your weekend orders.

Actual shipping time = The time it takes for the shipping companies to deliver your package to you.

In general, the delivery time of each international courier is as below:

Priority Shipping: Most shipped packages will be delivered to you within 7-15 business days from the day they are shipped.
Registered Air Mail: Most shipped packages will be delivered to you within 7-25 business days from the day they are shipped.
EMS: Most shipped packages will be delivered to you within 5-8 business days from the day they are shipped.
Fedex: Most shipped packages will be delivered to you within 3-6 business days from the day they are shipped.
UPS: Most shipped packages will be delivered to you within 3-6 business days from the day they are shipped.
DHL: Most shipped packages will be delivered to you within 3-5 business days from the day they are shipped.

Please be aware that the shipping time may be influenced by many factors, such as customs inspection or postal delay. If you can’t receive packages within 4 weeks, please kindly inform us.

Customs
For international shippment, the recipient is responsible for all the customs charges by his/her country. Since the customs policy differs from country to country, to be comply with the law and regulations of your country, we recommend you to contact your local customs office for more information before you make any order.To Europe,Normally there is no Customs Fee or Duty on your side,because when our parcel arrive Europe,we have paied all fees already,included the customs and duties fee.

Please Note:

The address we ship to should be the shipping address customer fills in the order check out (that will shows on the purchase notification email). Please remember to offer correct shipping address, once the parcel shipped out, it does not allow changing the shipping address anymore. And we will not be responsible for item loss because of wrong or undeliverable address.

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